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About 24k Property Management

24k Property Management is a company based in beautiful Boise, Idaho. The foundation of our company is built on the integrity of its employees, fueled by the trust given to us by our Clients and it is maintained by never taking that trust for granted. Representing your home is a privilege we take very seriously. Our team earnestly enjoys this business and prides ourselves on listening and catering to the individual needs of each unique client.

We will never stop striving to earn your business and are excited to provide our time and energy to make you and your tenants our priority!

A Message from the Founder

Having been in the Property Management industry for several years, I still exude a vibrant enthusiasm towards it, as I firmly believe that people are at the core of this business. I take pleasure in managing properties that I hold dear and pairing them with tenants who share the same sentiment. My approach is tailored, both hands-on and adaptable, to accommodate the unique needs of each property owner.

Our team is dedicated to maximizing the potential of your investment property through effective marketing. This is why we have assembled a roster of Preferred Vendors, which includes a designer who can handle any staging requirements, a professional photographer, and even a realtor to streamline the investment process for you. Our ultimate goal is not only to earn your trust but to retain it.

Let us assist you in achieving your rental property objectives while freeing up your valuable time!

Our Mission

24k Property Management is a company based in beautiful Boise, Idaho. We handle home rentals that include traditional leases and short-term and vacation rentals. In addition, our portfolio includes commercial properties and association management.

The foundation of our company is built on the integrity of its employees, fueled by the trust given to us by our Clients and it is maintained by never taking that trust for granted. Representing your home is a privilege we take very seriously. Our team earnestly enjoys this business and prides ourselves on listening and catering to the individual needs of each unique client.

We will never stop striving to earn your business and are excited to provide our time and energy to make you and your tenants, our priority!

Meet the Team

Picture of Susan Pratt
Susan Pratt Owner/Operator

Susan is the owner and operator here at 24k. After attending Boise State University and pursuing a degree in Bilingual Elementary Education, she radically switched gears to work in the travel industry as a Data Analyst. During this time, she was able to travel to multiple countries spanning continents. Her favorite countries range from Egypt to Iceland and while she’s nomadic in nature, has found the city of Boise to be the one that she has called home for 20+ years now.

While the travel industry and crunching numbers were a great fit for many years, her love for investment properties was always in her peripheral. It’s been a gradual move towards managing homes in increased volume that has spanned over the last 12 years. Susan’s passion for homes and people is evident in how she treats and relates to everyone whether it be her Clients, Maintenance contacts, or Tenants.

Susan thrives working collaboratively with homeowners to fit their customized needs for short-term and long-term rentals. Armed with a strong work ethic, careful listening skills, and an ambitious nature, she’s been successful in building long-lasting and trusting relationships with her Clients. These characteristics shine through in everything she does and how she lives her life.

(208)696-1292 susan@24kProperties.com
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Ryan William Content Creator

Ryan is Originally from San Francisco; he’s called Boise home since 2004 and even graduated from Boise State University in 2016! He came to us adept in customer service, equipped with keen attention to detail and displayed proficiency in maintenance management. With a massive background in business operations both from his own Precision Asphalt company he owns and in his educational pursuits, Ryan quickly became an indispensable asset on our team.

Ryan is a State champion pool player and is heavily involved in a fantasy football league. Day to day you’ll find him enjoying time with his family here in Boise, sporting his San Francisco 49ers gear and being the best Uncle he can be. At times he will be enjoying live music with friends or taking a holiday somewhere around the US.

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Carissa Crosswhite Rental Coordinator

Carissa is our born and bred Idaho native who joined our team in 2022. Prior to her work with 24k, she ran a tap room for her family at Long Drop Cider and renovated RV’s. Her creative streak and eye for detail makes her fun and easy to work with. Carissa oversees the maintenance on properties, she interacts with our Tenants when completing the periodic inspections and is the “legs” of the organization by completing the many errands that our properties need.

Carissa is gifted in drawing and design, but her family provides her with the most fulfilling part of her life. She has a large extended family in town whom she spends most of her time with. Day to day you’ll find her navigating her schedule expertly between our office and her 3 kids many activities!

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David WiseBilling Specialist

David joined us in 2021 as a Rental Coordinator and has since moved into the Billing Specialist role here at 24k Properties. With a background in Kitchen Management, he came to us skilled in customer service and process improvement. David compliments our team with his prior job experience where he honed the art of being organizationally proficient under stress plus his innate eagerness to learn new skills.

Being a full-time student at Boise State University keeps his schedule pretty jam-packed for now. When he does get a rare break, you can find him with his friends and family, planning his next international trip, camping, playing drums, or pampering his high-maintenance animals; Louie, Sophie & Dilbert!

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Meet the Vendors

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Brett Sayles Photographer
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Brett is the eyes behind Redhaven Photography. He won us over by capturing our homes in a way that showcases all its best attributes. He's nearing 40 years in photography, 30 years living in Idaho, and has been married for 20 years, so this guy has serious dedication! His family life is full as it includes 3 daughters, 3 dogs, and 1 grandson. His resume is impressively long with his photos having been used by more than 300,000 websites all over the world, including nationalgeographic.org, usatoday.com, newyorktimes.com, and forbes.com.

Brett is currently ranked #17 of all time on Pexels.com with over 590,000,000 views. Specializing in estate, portraiture, and event photography, he is extending a promotion for 50% off your first shoot. Take a look at his work in our 'Available Listings' and get hyped - he's accepting appointments now!

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Bobbie ShinerRealtor
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Bobbie is a transplant from Vegas a few years back so she's been here since the beginning of the recent housing boom and with the concentration of Realtors here in Idaho, she has found a way to break out amongst the herd with her ingenuity. Bobbie is very experienced in single and multi-family investment properties and provides a wealth of knowledge for us at 24k. Even though an undeniably and unprecedentedly difficult year, she was recognized as one of the top-producing Agents in the Valley, securing the Circle of Excellence Award in 2020!

On her off-hours, you'll find her enjoying family life with her husband and 2 children, cooking elaborate meals together like the foodies they are, or shooting gorgeous photographs for friends! You'd be hard-pressed to find anyone who is as excited about anything as Bobbie is about homes. The icing on the cake is she provides a closing credit unique to 24k Properties tenants who turn into her clients!

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Ariel O'ReillyInterior Designer

As a freelance designer, Ariel provides our Clients with design consultation, staging, and furnishing services. She grew up all over the US and her diverse geographical background has provided her with a unique perspective on home design. Her finished projects encompass both eclectic and classic designs, seamlessly married together for a visually gorgeous end result.

Ariel earned a degree in interior design and has 5+ years of experience in home décor retail and another 5+ years of experience in staging design. Her free time is spent working on her own investment property turned vacation rental and being active by enjoying the outdoors with her extensive family consisting of 7 siblings, her husband, and 2 pups.

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Vent Cleaning

Dryer exhaust vents should be inspected and cleaned once a year. Water collects within your vent system and can lead to rusted ductwork and drywall damage. Additionally, the dryer could require premature repair or replacement due to the inability to vent properly. Most alarming though is that accelerated lint buildup within the dryer itself lends to a dramatically increased risk of fire.

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Plumber

Flushing the tank every year prevents too much sediment from building up to ensure that your water heater can continue working effectively. This sediment, usually composed of various minerals or scattered debris, can eventually cause your tank to malfunction. The idea behind draining a water heater regularly is that removing this sediment can lengthen its lifespan.

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Gutter Cleaning

Gutters can get clogged by a build-up of debris and can hamper effective rainwater drainage. Long term, this can cause expensive and wholly preventable damage to your property. Gutter cleaning is recommended to be done once or twice per year around spring and/or fall. You can opt into this service offered by Professional Cleaning Services.

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